It seems no company is safe – in an age where cyber threats are becoming more common, breaches are making headlines almost by the week.
Now mobile juggernaut, T-Mobile, can be added to the list of companies victimized by data thieves. The situation could’ve been much worse, but that still doesn’t mean the company, and its customers can breathe easy.
The carrier announced that their cybersecurity team had discovered a breach that allowed an unauthorized party to access customer information. And while the team was able to shut it down before social security numbers or financial data were exposed, some harm was still done.
Account numbers, billing addresses, email addresses, and phone numbers were all exposed. While the company didn’t announce how many customers were impacted, Vice reports say the breach impacted approximately 2.3 million customers, or roughly 3 percent of T-Mobile’s total customer base.
T-Mobile released a statement about the breach, saying: “We take the security of your information very seriously and have a number of safeguards in place to protect your personal information from unauthorized access. We truly regret that this incident occurred and are so sorry for any inconvenience this has caused you.”
While T-Mobile’s 2018 blunder seems to add them to the list of victimized companies, they were actually on it long before. Back in 2015, the company saw the records of 15 million people compromised because of a breach at their credit application processing vendor, Experian.
That list of companies is growing – with more data being stored on the servers of major corporations, there is a lot of concern. Only last year, Equifax experienced a massive breach that caused the company a lot of grief. Managers were forced to step down as a result of the negative feedback, and legislation was even suggested to hold companies accountable for these types of breaches.
As with most breaches, the damage was discovered in portions. There were additional discoveries after the initial one, showing that more data had been exposed than originally anticipated. The same happened with Yahoo – their initial breach years ago seemed to compromise data from one-third of the company’s accounts, while later clarification revealed that all accounts had been in danger.
It is possible that T-Mobile’s latest breach may have been worse than expected. More information could come forth in the coming weeks and months, and if it does, it could be shown that even more information was exposed to unauthorized parties.
There’s no telling whether T-Mobile will have to take the steps other companies did in the sense of firing managers and speaking to authorities about their issue. But mobile carriers are some of the biggest targets for data thieves for good reason.
T-Mobile may be one of the biggest wireless companies out there, but no one is immune from backlash. And these types of instances are some of the worst a company can go through. T-Mobile has said they’re contacting those customers who have been affected.